Shipping Policy
Cindy V Fashion
At Cindy V Fashion, we are committed to delivering your purchases in a timely and efficient manner. Below is our detailed shipping policy to help you understand how we handle shipping and delivery.
Shipping Methods and Rates:
Standard Shipping:
- Delivery Time: 5-7 business days
- Cost: Flat rate of $5.99 for orders under $50; free for orders over $50
Expedited Shipping:
- Delivery Time: 2-3 business days
- Cost: $14.99
Overnight Shipping:
- Delivery Time: 1 business day
- Cost: $24.99
Processing Time:
Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Order Tracking:
- Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment.
International Shipping:
We offer international shipping to select countries. Delivery times and rates vary by destination. Please contact us at 786-939-2900 for specific information regarding international shipping rates and delivery times.
Shipping to P.O. Boxes:
- We do ship to P.O. Boxes. Please ensure that your P.O. Box address is correctly entered at checkout to avoid any delays.
Shipping Restrictions:
- Some items may have additional shipping restrictions due to size, weight, or destination.
Lost or Stolen Packages:
- Cindy V Fashion is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
Delivery Issues:
- If you experience any issues with your delivery, please contact our customer service team at 786-939-2900. We will work with the carrier to resolve the issue as quickly as possible.
Damaged Items in Transport:
- If you receive a damaged item, please contact us immediately at 786-939-2900 with your order number and a description of the damage. We will arrange for a replacement or refund at no additional cost to you.
Contact Us:
- For any questions or concerns regarding our shipping policy, please contact us at 786-939-2900.
Thank you for shopping with Cindy V Fashion. Your satisfaction is our priority, and we are committed to ensuring a positive shopping experience for you.